Our Testing Process: Finding What Others Miss
Software bugs don't announce themselves. They hide in edge cases, unusual user behaviors, and the gaps between what developers expect and what actually happens. We've spent years perfecting a debugging process that catches issues before your users do.
Testing That Mirrors Real User Behavior
Most testing follows scripts. Users don't. We've learned that the most critical bugs appear when someone does something you didn't anticipate. So our process balances systematic testing with exploratory work that simulates actual usage patterns.
We've tested everything from mobile apps used by street vendors in Bangkok to enterprise platforms managing inventory across Southeast Asia. Each project taught us something new about how software fails in the real world.
Requirements Analysis
We start by understanding what your software should do and who will use it. Not just features—actual user workflows.
Test Planning
Creating test scenarios based on both expected use cases and potential edge cases we've seen cause problems before.
Execution Phase
Running tests across different devices, browsers, and conditions. We document everything that doesn't work as intended.
Reporting & Review
You get detailed reports with screenshots, steps to reproduce, and severity ratings. No vague descriptions.
From Code Handoff to Clean Release
Here's what happens when you send us a build. We've refined this workflow after testing hundreds of applications since 2023, and it's designed to catch issues efficiently without creating unnecessary delays.
Initial Assessment & Environment Setup
We set up test environments that match your production settings. This includes configuring databases, APIs, and any third-party integrations. Then we run smoke tests to verify basic functionality before diving deeper. This typically takes 4-6 hours depending on application complexity.
Systematic & Exploratory Testing
We follow test cases covering core functionality, then shift to exploratory testing where we intentionally try to break things. This is where we find the interesting bugs—the ones that happen when users click faster than expected, enter unexpected data, or navigate in unusual patterns. We test on multiple devices and browsers simultaneously.
Documentation & Priority Assignment
Every bug gets documented with clear reproduction steps, expected versus actual behavior, screenshots or videos, and environment details. We assign severity levels: critical issues that block core functionality, major bugs that affect important features, and minor issues that don't impact primary workflows. You'll receive reports in your preferred format—we've worked with Jira, Trello, GitLab issues, and custom tracking systems.
Tools We Use to Catch Issues Others Don't
We've built our testing toolkit over years of real projects. Some tools are industry standards. Others are specific solutions we've found work better for certain types of testing. What matters is that we know how to use them effectively.
Cross-Browser Testing
We test on actual devices, not just emulators. Chrome, Firefox, Safari, Edge—plus older browser versions that users in Thailand still run on budget devices.
Mobile Device Testing
We maintain a device lab with various screen sizes, Android versions, and iOS devices. Testing on real hardware catches touch interaction issues that simulators miss.
Network Condition Simulation
Not everyone has high-speed internet. We test how your application performs on 3G connections and unstable networks common in rural areas.
API Testing Tools
Backend issues cause frontend problems. We test API endpoints, validate data flows, and check error handling when services don't respond as expected.
Screen Recording & Screenshots
Every bug report includes visual documentation. Developers shouldn't have to guess what went wrong—they can see exactly what happened.
Performance Monitoring
We track load times, memory usage, and performance bottlenecks. A functional app that's too slow still creates poor user experience.
Ready to Find Bugs Before Your Users Do?
Let's talk about your testing needs. We'll review your application, discuss your timeline, and create a testing plan that fits your development process.
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